Mobility Solutions for Retail
Respond to your competitors and leverage your customers’ new ways of shopping by mobilizing your customer experience, your stores, and your entire value chain. Empower your workforce with mobile solutions for optimizing your in-store operations and improving service. And take the point of sale to your customer – leveraging technology that can influence purchasing decisions, anytime and anywhere.
- Personalize the customer experience – in the store or on the go
- Mobilize the point-of-sale to provide superior customer service
- Keep shelves stocked and move product faster
- Free store managers and associates to spend more time with customers
- Tighten the supply chain by improving real-time collaboration with partners
We hope that as retailers define (or refine) their mobile strategies, they will be able to use these insights as inputs into the decision – making process.
Mobinius’s Enterprise Mobility expertise is built over 8 YEARS of innovation and technology rigor. Our range of off the shelf Mobility Solutions for retail have helped some of the largest Global Retailers get off the block quickly. With our multidimensional expertise across Mobile Consulting, Solutioning and Execution; you have in Mobinius an ideal partner for all your Mobility in retail needs.
Retailers are well aware of the challenges pertaining to dispatch services like the importance of increasing field force productivity and hence people morale, driving innovation in customer service by streamlining processes by eliminating errors and reducing costs. All these service gaps if plugged will enable the retail organizations stay ahead of competition through improved service levels. Mobinius’s mobility solutions for retail sharp and continued focus on such aspects can enable companies:
- Quantum improvement in Customer Service Quality
- Operational costs minimized while goals achieved rate is high
- Integrates with the Organizations’ back end systems for near real time status insight
- Improved Communication for better decision making in the Supply Chain
- Real Time Task and Route Execution
Typically, retailers encounter problems like DSD operational continuity suspect due to lack of high availability of mobile apps, delay in order fulfillment and consequent impact on sales order, low productivity due to low application performance and incorrect data and remote device management. The way forward is Mobinius’s tailor made mobility solution for retailers which not only ensures improved application availability & productivity but also provides the required confidence to organizations consider extension to large group of users.
Retail Field sales force face huge difficulties in managing on-the-move order management which in turn results in human error in order capturing. Usually, this requires extensive training and results in high dollar spend. Mobinius’s Order capture system on iPad helps retailers in improved sales delivery by eliminating human error and high training costs resulting in high productivity of ground sales force.
Major retailers are well aware of the possibilities that mobility solutions for retail offers to their business. But to deploy enterprise wide mobile enabled strategies present significant challenges in terms of lack of connect with the younger demographic, lack of experience in mobility domain and increasing consumer nuisance factor due to superfluous promotional material. By the virtue of significant exposure and experience in mobility domain both in terms of devices and technologies, Mobinius understands the business challenges well and is committed to deliver value to the customers. Our mobility consulting services provide:
- Listing of Key areas to be mobile enabled and benefits gained through mobility adoption
- Identification of list of applications to be implemented on the mobile channel
- Developing a strategy in terms of charting a course for adoption of mobility solutions