Mobinius Technologies Pvt. Ltd.

Enterprise Mobility

Business of Businesses

With enterprise mobility on the cusp of business criticality, innovative and enterprising early movers across many industries are adopting mobility to drive enhanced customer satisfaction and employee productivity. Some companies have let customers use their smart devices to search for and buy products and services. In the travel and hospitality industry, customers are empowered to take charge of corporate tasks, such as booking airline flights and checking in using mobile passes and tickets. Insurers allow their customers to use mobile apps to file and subsequently check the status of insurance claims and request assistance or member services. In healthcare, mobile apps now allow patients to share their medical records with doctors and other industry professionals.
Proliferation of smart mobile devices are enabling real-time access to e-commerce, payments, communications and information services across devices and application platforms like never before. Spurred by workforce virtualization, early adopters are significantly boosting operational efficiency and enhancing collaboration across silos and with customers and business partners. Enterprises that seize the opportunity will further differentiate themselves from the pack; those that hesitate may find themselves losing out to more proactive and aggressive rivals.
In addition, companies are developing innovative apps that make use of the features of smart devices, such as accelerometers, GPS systems, gyroscopes and high-resolution cameras. Such apps enable game-changing services such as augmented-reality and location-aware technologies.
Freedom within A Framework:
Our approach to enterprise mobility enables IT to offer an ecosystem within which solutions can be built in a standard fashion.
Engineering enterprise mobility
The Enterprise Mobility Ecosystem
Organizations must be aware of the diversity present in the mobile ecosystem, which poses unique move-forward IT and business process challenges. Factors that will be paramount to the success of mobility deployment in any enterprise include scalability, reigning in support and development costs, extending existing security structures and operational procedures. IT departments need to play the crucial role of marrying business needs with technology requirements, while providing business units with the freedom to extend mobility to business solutions that meet business and customer requirements.
A framework that is structured, well-defined and scalable will support this freedom, which we term “Freedom within a Framework.” Four components that constitute the framework are:
1. Technology: Components (hardware, software and services) required to support new devices owned by employees and customers.
2. Governance: Policies that govern the device lifecycle, use of business networks and data.
3. Compliance and Security: Tools, policies, data containment, device strategies, and organization and industry-specific mandates that need to be met.
4. Support: Skilled personnel to manage mobility and its related applications for employees and customers.
Enterprise mobility is no longer an option, but rather a critical business requirement. Winning the future will require companies across industries to embrace mobility platforms that unlock productivity and competitive advantage and optimize ongoing process changes that span the core operating model. Whether organizations are expanding existing architectures or starting fresh by building or acquiring new IT infrastructure via managed services, they will need to tread carefully by making tradeoffs that balance the aforementioned risks and rewards that co-exist with today’s business constraints and tomorrow’s demands for anywhere, anytime information access.